Support

How do I cancel Supperly Plus?
Open iOS Settings → tap your name → Subscriptions → Supperly, then choose Cancel. Cancelling stops renewal; you keep Plus until the period ends.

How do I restore a purchase on a new phone?
Open Supperly, tap Settings → Try Supperly Plus (or Supperly Plus) and choose Restore purchases. Use the same Apple ID you bought with.

My plan isn't syncing between devices.
Check you're signed in to the same iCloud account on both, that iCloud Drive is on for Supperly in iOS Settings → your name → iCloud, and that you have a connection. Changes can take a minute to arrive.

How do I export or delete my data?
Go to Settings → Your data. "Export my data" saves a file of your plan, groceries, favourites and meals. "Reset everything" clears it all, including from iCloud and your other devices.

A recipe or nutrition figure looks wrong.
Tell us the recipe name and what looks off and we'll fix it. Nutrition figures are estimates for one serving.

Is it safe if I have an allergy?
Supperly's allergen filter leaves out recipes that list common allergens, but it is a guide only. Always check ingredient labels yourself.

Barcode scanning isn't working.
Allow camera access in iOS Settings → Supperly. Scanning needs a recent iPhone and a food that's in the Open Food Facts database.